Findings of the Study:-
The MLM
student started study on project title
“ A study on effectiveness of Training and Development in skilling
Unskilled Youths – A special reference to Apollo Medskills, Hyderabad”- with
the consent / permission of CEO, Apollo Medskills in April 2018. During Study,
The MLM student interacted with CEO, Apollo
Medskills Headquarter staffs, Training centre staffs , Trainers,
Trainees , Quality Executive, Centre Head , Passed out Trainees of the training
centre and Employers of those who got
training in Apollo Medskills. During Study, Questionnaires of different
stakeholders were prepared and sent to them for their response. The centre
head, trainers, quality executive sent their questionnaire responses through
e-mail. For trainees of the training centre, MLM student explained the
questionnaire, circulated to them, and collected filled up questionnaire when
they completed it. The MLM student got the list of passed out trainees of
Apollo Medskills centre who are working in Hyderabad from Centre head. The MLM
student contacted them personally on their workplace or in training centre
(when they visited training centre to collect certificate or some other
reasons), explained the questionnaire, and collected the filled up
questionnaire from them. The questionnaires for employers sent to the employers
of employees who are trained by Apollo Medskills, Hyderabad. The placement
executive of Apollo Medskills coordinated with the employers and employers
filled up questionnaire received through him on the email-Id. Besides Centre
Head, Quality-executive, eight (8) trainers, ninety -eight (98) trainees, sixty
(60) Passed out trainees from Apollo Medskills and four employers (who gave the
feedback of hundred Apollo Medskills trained employees) responded to the
questionnaires. During study, the MLM student conducted many meeting,
coordinated with various stake holders, Circulated questionnaire, Explained
each point of questionnaire to respondents, Contacted to get clarifications on
any vague response of respondents, collected filled up questionnaire and
collected valuable primary and secondary of data and other information
pertaining to the study. The study started in April 2018 and all above
-mentioned activities related to study completed in October 2018. The collected
data was processed and analyzed. The Findings of the study is given below-
Out
of 98 trainees who participated in study and responded the questionnaire, six
(6.12%) trainees are tenth pass, forty-nine (50%) are intermediate, forty-two
(42.86%) are graduate and one trainee (1.02%) is postgraduate. Out of
ninety-eight respondents, five (5.10%) were doing part time job of teacher in
private nursery, play school and primary school. Seventy (71.4%) respondents
had just finished their study (Intermediate/ Graduation) and were looking for
job opportunity. Thirteen (13.26%) respondents were preparing for competitive
examination for government jobs from last two-three years. Ten (10.20%)
respondents were searching for job in their local area, they were not preparing
for any competitive examination. The age group of trainees is Eighteen to
twenty nine.
The annual family incomes of all trainees are below Rs 100,000. The annual
family income of fifty-one (52.04%) trainees is fifty thousand and below
whereas rest forty-seven (47.96%) trainees’ family income is between above
fifty thousand to one lakh.
Out of ninety-eight respondents, sixty-three (64.3%) joined the training
programme to get a job. Thirty (32.7%) respondents joined the training
programme to get a job in health sector. Three (3.06%) respondents joined the
training programme to learn about heath issues. One (1.02%) respondent joined
the training programme to settle in life and one (1.02%) respondent joined the
course to serve the patient and poor people of society.
When the trainees joined the training programme that time sixty-five (66.33 %)
trainees were not familiar with computer and tablets, whereas thirty-three
(33.67 %) trainees were familiar with computer and tablets though they had just
basic knowing of operating these gadgets. Now during the training, Eighty-five
(86.8%) trainees are comfortable in using computer and tablets. The rest
thirteen (13.2%) trainees, who are first time user of computer and tablet, are
not comfortable in using computer and tablet.
Ninety-one (92.86%) trainees feel that training schedule is comfortable whereas
three (3.06%) trainees feel that training feels a bit rigorous and four (4.08%)
feel it rigorous/ hectic.
Thirty-two (32.66%) trainees feel that
classroom is good, forty-three (43.88 %) feel classroom very good and
twenty-three (23.46%) feel it excellent.
Fifty-nine (60.21%) trainees say that training aid and training material is
good whereas twenty-six (26.53%) trainees and thirteen (13.26) trainees feel
that training aid and training material is very good and excellent
respectively.
Forty-four (44.90%) trainees feel that
practical room is good. Thirty-five (35.71%) trainees find practical room very
good and nineteen (19.39%) trainees find practical room excellent.
Sixty-one (62.24%) trainees find hostel
accommodation good. Twenty-one (21.43%) find hostel very good and ten (10.20%)
feel hostel accommodation excellent. Six (6.13%) say hostel accommodation is
bad.
Sixty-two (63.27%) trainees rate recreation room good. Twenty-seven (27.55%)
trainees rate recreation room very good whereas five (5.10%) trainees rate
recreation room excellent. Four (4.08%) trainees find recreation room bad.
Seventy (71.43 %) trainees rate bathroom good. Seventeen (17.34%) trainees feel
that bathroom very good whereas two (2.04%) feel bathroom excellent. Nine
(9.19%) trainees rate bathroom bad.
Thirty-five (35.71%) trainees rate electrify/light /fan and electronics
equipments good where as forty-nine (50%) and fourteen (14.29%) trainees rate
electronic equipment facilities very good and excellent respectively.
Forty-three (43.88%) trainees rate water facility good whereas forty-four
(44.90%) trainees and ten (10.20%) trainees rate water facility very good and
excellent respectively.
Eight (8.17%) trainees find mess food
bad and four (4.08%) trainees rate mess food satisfactory. Sixty-nine (70.40%)
trainees rate mess food good, fourteen (14.29%) trainees rate it very good and
three (3.06%) find the mess food excellent.
Sixty-six (67.35%) trainees rate hygiene
and sanitary arrangements good. Twenty-one (21.43%) trainees rate hygiene and
sanitary arrangement very good and ten (10.20%) rate this facility excellent.
One (1.02%) feels that hygiene and sanitary arrangement of training centre is
bad.
Twenty (20.40%) trainees feel first aid box and other safety measures of the
training centre is excellent. Twenty-eight (28.58%) trainees rate this facility
very good whereas forty-nine (50%) trainees rate it excellent. One (1.02%)
trainee feels this facility bad.
Ninety-four (95.9 %) trainees first attend the class then they read the
training material whereas four (4.01%) trainees read training material before
attending the class. They again read the training material after attending the
class.
Seventy (71.4%) trainees feel that they are able to do practical activities
without any support or supervision whereas twenty-eight (28.6%) feel that they
need support or supervision in carrying out practical activities perfectly.
Ninety-six (97.8%) trainees feel that trainers are easy to follow. Two (2.02%)
find difficulty in understanding the trainer’s classroom and practical session.
Sixty employees who got training from Apollo Medskills, Hyderabad working in
different organizations of Health Sector responded to the questionnaire .Eight
(13.33%) respondents had one-year work experience. Forty-two (70%) respondents
had the nine-month work experience. Four (6.66%) respondents had six months
experience and four (6.66%) respondents had three months work experience. Two (3.33%) respondents had less than three
months work experience.
Three (5%) Apollo Medskills trained employee rate their working condition in
the organization excellent. Eight (13.34%) respondents and thirty-seven
(61.66%) respondents rate their working condition very good and good
respectively. Eight (13.34%) respondents feel their working condition in
organization satisfactory whereas four (6.66%) respondents feel that working
condition in their organization is poor/ unsatisfactory.
The salary and other benefits of all the respondents (Apollo Medskills trained
employee s) who are working in different organizations are between eight
thousands to fourteen thousands. Twenty-nine (48.33%) respondents’ salary is in
the range of eight thousands to ten thousand rupees. Thirty-one (51.67%)
respondents’ salary is in the range of above ten thousand to fourteen thousand
rupees.
Seventeen (28.33%) Passed out trainees from Apollo Medskills /respondents feel
that their supervisor is encouraging. Thirty-seven
(61.67%) respondents find their supervisor supportive. Four (6.67%) respondents
feel their supervisor is neutral and two (3.33%) respondents find their
supervisor discouraging.
Sixty passed out trainees from Apollo
Medskills and now working in different health organizations/Sector who
responded the questionnaire, Out of sixty, twenty (33.33%) respondents rate
their own work excellent. Seventeen (28.33%) respondents rate their work very
good and twenty-one (35%) respondents rate their work good. Two (3.34%)
respondents feel their own work in the organization unsatisfactory.
Thirty-eight (63.33 %) respondents (Who completed training, working in
different organization and work experience from two months to one year) rate
training programme excellent. Sixteen (26.66%) respondents rate training
programme very good and six (10%) respondent’s rate training programme good.
Twenty-eight (46.66%) Pass out trainees
feel that knowledge of trainers was excellent. Nineteen (31.66%) Pass out
trainees find that knowledge of trainers was very good whereas eleven (18.33%)
Pass out trainees feel knowledge of trainers was good. Two (3.33%) Pass out
trainees feel that knowledge of trainers was fair.
Thirteen (21.67%) respondents /Pass out trainees say that the trainers were
attentive all the time. Thirty-one (51.67%) respondents say that the trainers
were attentive to them a lot. Fourteen (23.33%) respondents say that the
trainers were somewhat attentive to them whereas two (3.33%) respondents feel
that the trainers were little attentive.
Twenty-one (35%) Pass out trainees /
respondents feel that their understanding of subject improved / increased very
high / full extent / Maximum due to the programme. Nineteen (31.67%) respondents feel that their
understanding of subjects increased / improved a lot /high. Eighteen (30%)
respondents feel that their understanding of subject improved/ increased some
extent whereas two (3.33%) respondents feel that their understanding of subject
improved/ increased little.
Fifteen (25%) Pass out trainees /respondents feel that what soft skills taught
to them they learnt completely / maximum / full/ very high. Twenty-eight
(46.67%) respondents feel that they developed soft skills a lot/ high. Fourteen
(23.33%) respondents feel that they developed soft skills up to some extent.
Three (5%) respondents feel that they developed little soft skills through the
course.
Sixteen (26.67%) respondents / Passed
out trainees feel that what computer skills taught to them they learnt it
completely / maximum/ full/ very high. Twenty-three (38.33%) respondents feel
that they developed computer skills a lot/ high. Nineteen (31.67%) respondents
feel that they learnt computer skills up to some extent. Two (3.33%)
respondents feel that they learnt computer skills little.
Ten (16.67%) pass out trainees/ respondents
rate that study material was very highly useful. Twenty (33.33%)
respondents rate that course material highly useful. Twenty-four (40%)
respondents feel that study material was useful for the course up to some
extent. Six (10%) respondents feel that study material was little useful for
the course.
Seven (11.67%) Pass out trainees
/respondents feel that study material is still very highly useful during the
job. Seventeen (28.34%) feel that study material is still highly useful.
Twenty-three (38.33%) respondents feel that study material is useful up to some
extent during the job. Eleven (18.33%) respondents feel that study material is
little useful during the job whereas two (3.33%) respondents feel that study
mater has very little use during the job.
Twelve (20%) Passed out trainees
/respondents feel that practical activities were very highly effective in
learning. Twenty-five (41.67%) respondents feel that practical activities were
highly effective. Twenty one (35%) respondents feel that practical activities
during training programme were moderately effective in learning whereas two
(3.33%) respondents feel that practical
activities were little effective in learning.
Twelve (20%) Passed out trainees
/respondents rate very high (5/5) in training instructions easy to follow.
Thirty-four (56.67%) respondents rate high (4/5) and fourteen (23.33%) rate
moderate (3/5) in training instructions easy to follow.
Thirty-five (58.33%) Passed out
trainees/ respondents, rate training institution /centre excellent. Nineteen
respondents (31.67%) rate the training institution very good and six (10%)
respondents rate training institution/ centre good.
Four organizations Canadian Global life
and Educare Pvt. Ltd., Optival health solution private Ltd., Rainbow children’s
Medicare Private Ltd and Life circle Health Service private Ltd participated in
the study and on six parameter- Quality of work, Quantity of work,
Adaptability, Job Knowledge, dependability and attitude they gave their
feedback on their those employees who got training in Apollo Medskills and
passed out from the training centre.
In quality of work, employers find
three (3%) employees unsatisfactory, thirteen (13%) employees usually expected/
satisfactory, Fifty-eight (58%) employees consistently satisfactory and
twenty-six (26%) employee superior / consistently superior.
In quantity of work parameter, employers
find performance of six (6%) employees (Trained from Apollo Medskills) below
average in the organization. Employers
find Thirty-seven (37%) employees average, thirty-nine (39%) above average and
eighteen (18%) exceptionally high in performance in terms of quantity of work.
Employers observed that ten (10%) employees learn slowly, required repeated
instruction , twenty-six (26%) require
detailed instruction for any change , thirty-four (34%) employees make
adjustment with little trouble and thirty (30%) employees learn quickly and any changes met easily .
Employers observed that fourteen (14%)
employee have little desire to improve , thirty-four (34%) employees know job
very well and require average supervision , twenty-eight (28%) employees are
well informed on job, rarely need help and twenty-four (24%) make most use of
knowledge and experience
In dependability parameter, Employers observed that twenty-five (25%) employees
require frequent checking or watching, thirty-three (33%) employees generally
require check up on job, twenty-eight (28%) employees do task faithfully , need
some follow up and fourteen (14%)
employees have marked ability to follow any fair job.
In attitude parameter, Employers
observed that nineteen (19%) employees cooperate if required to do , feel
disgruntled , thirty-three (33%)
employees react to change with some reluctant , thirty (30%) employees
usually willing to cooperate with others and eighteen (18%) employees are
exceptionally good team workers , cooperative.
~~~ Ramanuj Dubey